Reviews

We appreciate the knowledgeable and quality service provided. You can count on honesty and professionalism from all of the employees who have worked in our home.

Great work, replying and fixing the problem within 3 hours!

Very professional and knowledgeable

Arrived on time quickly took care of problem signed service contract today very professional

Very well-mannered, professional, and knowledgeable young men completed our repair in due time. They arrived on time - very respectful of our schedule - quickly assessed the problem and had it repaired in no time. Thank you so much!!!

On time and very knowledgeable.

The installation of our new HVAC system by Taylored Air was absolutely flawless. The technicians were professional, knowledgeable, and completed the job quickly and efficiently. They answered my questions during the installation and they worked well together as a team. And Taylor, thank you for walking us through the process by giving us different options based on the type of system we wanted, for answering all our questions, and your competitive pricing. You and your team provided exceptional customer service. I look forward to working with you and your team in the future during the preventative maintenance visits. An extremely satisfied customer!

When it got warm we cut the AC on and it was blowing hot air, Taylored Air came out and determined that the thermostat that my husband replaced in the winter was not programmed correctly. Chase programmed it, checked out the unit and we now have AC. He was extremely polite and knowledgeable. Highly recommend!

Professional technicians, quality installation, prompt service. TA went above and beyond.

Always a pleasure to have the TA crew working on the house or store.

Technicians were friendly, explained everythingthing they were going to do and completed the work in a reasonable amount of time.

Jesus was fantastic. He has such a pleasant demeanor and very knowledgeable. He fixed my issue promptly! Thank you!!!!

Excellent to work with, totally a professional! I would rate a 10 Star if it were available. Thanks you, Investment Property Owner

Courteous and on time

Great Service great guys

Taylor and his team are fantastic. More than once theyve saved the day. Thanks guys.

great service

Very professional, does great work.

Great experience! My heat/AC was fixed the same day I called! The technician was very nice and knowledgeable, he explained everything to me and discussed prices before he fixed the problem. He was finished within an hour, everything works great now and I have no complaints at all. I will definitely be using this company again the next time I have heat/AC issues.

Excellent service.

They did a very professional job and was very helpful from the start, didnt mind answering questions and taking the time to explain the process of a new installation very nice people from the owner to the technicians. Thanks guys

Called Taylored Air after my heat pump stopped working. I never worked with them before, and was sure I would have to wait a long time to get service. They were wonderful to work with, from calling and reporting the issue to the technician coming out that afternoon to fix the problem. I am so relieved to have found such a great company to handle my HVAC needs. The company I was working with before has yet to even call me back after I reported no heat 2 days ago on a system they put in just a few years ago. Taylored has my business and I would highly recommend them to anyone who needs friendly, reliable service.

Technician was very professional and courteous. Jesus was not pushy, he explained everything he did, what was needed and reasons for needing to be done.

The technicians were great. They were able to arrive earlier than what was scheduled. They listened very well to the problems I having with the unit. When they were finished they explained thoroughly what they had found. Luckily it was nothing serious at all. My wife and I will consider signing up for a yearly maintenance plan. Thank You, Gary P. Salmon.

Friendly, professional & on time!

Always responsive and fair pricing!

Excellent communication, service and work. Highly recommend!

Taylored Air, Lincolnton NC, is a life saver!! In late Dec 24, we finished renovating an old, small house for an elderly realtive to find the baseboard heaters no longer worked. The Taylored rep came out on a Sun to view the space, then gave us a workable, budget friendly solution. We were in business within a few days. We used an electrician they had and they were gracious enough to do that bill thru there billing system. Speaking of that, they have an outstanding billing system. Nice people, great staff, easy online interface, outstanding & efficient work. Best ever!!

They come when you need them! Dependable, trustworthy, great service! You'll be glad you pick them to be your HVAC service.

We were a night call, no heat, and it was COLD! A tech returned our call, set us up with an appt. first thing in the morning. They communicated well, were punctual and had us fixed up in no time. Thank you, Taylored Air, for a plan moving forward to keep us routinely checked.

Taylored Air did a thorough job with my heat pump. I called and they sent a tech the same day. He located my problem and fixed it. We also decided to set up a maintenance plan with them. Chase was polite and efficient. I recommend Taylored Air for your heating and cooling needs.

Nice and professional. Solved and fixed the heating issue quickly. 10/10 will use again if needed.

Excellent, repair was detected and repaired easily. This was after having another company come out on two occasions. Technician was was everything you would expect Will definitely use Taylored Air in the future.

Very friendly and knowledgeable thank you!

Yes, the serviceman came when he said would. He checked my unit, took care of the problem. He was very professional . He was also polite and respectful. I am very happy with all of my dealings with Taylored Air and I would tell everyone to use them

My mom’s furnace went out on a Tuesday right before an incoming snow storm on Friday afternoon. A whole team came in on what was supposed to be a day off on Friday and got a new system installed before lunch. Top notch job! I would highly recommend this company for your HVAC needs. And the military discount was a nice surprise! Thanks for your good work!

Very responsive, we were lucky and got same day service when a winter storm was coming. Very pleased with Taylored Air, I would definitely recommend using them for all your heating and air needs.

Quality service and fast repair! Was able to get me in the day of the problem and fixed the issue to get the heat back on in freezing weather!

Great service. Technician was thorough and knowledgeable.

Excellent service as always! They always go above and beyond and answer any and all questions! They also promptly send someone out when you need service.

Hands down the best service from anywhere. If I could give them 10+ stars I would. Jesus was our technician and he was the nicest person ever. Every phone call, every question was answered within just a little bit of time. I would highly recommend them for any job big or small.

Very fast service. My tech technician was knowledgeable and gave me the information I needed to make a decision. Excellent service.

In my line of work, when I make a recommendation for a service provider, I need to be very certain that their values and service align with mine so that my clients have the best experience. If you want a service provider with exceptional, communication and service, looking no further than Taylored Air if you are in the Lincoln County North Carolina area.