Most Recent Reviews (434)
Jan 20, 2025
Excellent, repair was detected and repaired easily. This was after having another company come out on two occasions. Technician was was everything you would expect
Will definitely use Taylored Air in the future.
Jan 16, 2025
Very friendly and knowledgeable thank you!
Jan 15, 2025
Yes, the serviceman came when he said would. He checked my unit, took care of the problem. He was very professional . He was also polite and respectful.
I am very happy with all of my dealings with Taylored Air and I would tell everyone to use them
Jan 10, 2025
My mom’s furnace went out on a Tuesday right before an incoming snow storm on Friday afternoon. A whole team came in on what was supposed to be a day off on Friday and got a new system installed before lunch. Top notch job! I would highly recommend this company for your HVAC needs. And the military discount was a nice surprise! Thanks for your good work!
Jan 10, 2025
Very responsive, we were lucky and got same day service when a winter storm was coming. Very pleased with Taylored Air, I would definitely recommend using them for all your heating and air needs.
Jan 08, 2025
Quality service and fast repair! Was able to get me in the day of the problem and fixed the issue to get the heat back on in freezing weather!
Jan 03, 2025
Great service. Technician was thorough and knowledgeable.
Jan 02, 2025
Excellent service as always! They always go above and beyond and answer any and all questions! They also promptly send someone out when you need service.
Dec 30, 2024
Hands down the best service from anywhere. If I could give them 10+ stars I would. Jesus was our technician and he was the nicest person ever. Every phone call, every question was answered within just a little bit of time. I would highly recommend them for any job big or small.
Dec 30, 2024
Dec 26, 2024
Very fast service. My tech technician was knowledgeable and gave me the information I needed to make a decision. Excellent service.
Dec 21, 2024
In my line of work, when I make a recommendation for a service provider, I need to be very certain that their values and service align with mine so that my clients have the best experience. If you want a service provider with exceptional, communication and service, looking no further than Taylored Air if you are in the Lincoln County North Carolina area.
Dec 12, 2024
Taylor Air arrived on schedule and was able to complete the job of removing and replacing my 30 year old HVAC in a few hours and the cost was very reasonable. Thanks
Dec 07, 2024
Chase very professional
Dec 06, 2024
Taylored Air helped to get my heat back up and running in an hour. Thank you for fitting me into the schedule on a short notice.
Dec 05, 2024
Honesty in a business is something rare these days. I feel this company was very honest with me when I know they could have easily suckered money out of me if they wanted. Money I don't have extra to spend. I appreciate the woman who quickly called me back and the staff who went the extra step and researched my problem.
Thank you Taylored Air for dedicating your business to providing honest customer service.
Dec 05, 2024
Prompt and very professional service. Will definitely use them again.
Dec 04, 2024
You did a wonderful job very professional the men worked hard
Dec 04, 2024
Great
Dec 03, 2024
Outstanding service! Technician showed up on time and was professional and polite. Completed service and answered all questions I had. Chase went beyond his call for service and checked other concerns I had in regards to the HVAC!
Dec 03, 2024
Tayloredair is an excellent company the service techs are top notch always professional and courteous and on time I have used Taylor’s air for many years now and will continue
Dec 02, 2024
Outstanding! I couldn’t believe you were available to come out so quick, within 30 mts.
Chase is so sweet and was able to fix my unit promptly. He did a great job . Thank you so much for meeting my needs promptly.
Grateful Terri Cable
Dec 02, 2024
Outstanding! I couldn’t believe you were available to come out so quick, within 30 mts.
Chase is so sweet and was able to fix my unit promptly. He did a great job . Thank you so much for meeting my needs promptly.
Grateful Terri Cable
Nov 28, 2024
Nov 27, 2024
Very good service! Called close to 7 in the morning and they are out by 9!! Highly recommend Tayored Air
Nov 27, 2024
Technicians showed up on time and were very thorough. They explained everything and were very professional. Great experience.
Nov 26, 2024
Polite, organized, helpful. Very down to earth and cleaned up after themselves
Nov 25, 2024
Amazing, talented team. Never had a bad experience with them over the years, always go above and beyond.
Nov 18, 2024
Nov 17, 2024
Sito was prompt and knowledgeable
Nov 17, 2024
Great communication with customer, called to verify if tech could come early. Tech was very respectful and professional. Highly recommended
Nov 14, 2024
The technician was courteous and very professional.
Nov 13, 2024
Nov 11, 2024
As usual, their pre-appointed communication was stellar, exceeded only by Chase's on site service. He explained how our system works and what we can do to run it efficiently. I highly recommend Taylored Air for your HVAC needs!
Nov 05, 2024
Nov 05, 2024
We contract Taylored Air to install for all our new homes as well as maintenance/repair for units at our rental properties. They are always accommodating to our schedule, and the staff is professional as well as they leave the properties clean. Working with them definitely keeps our business operating efficiently.
Nov 05, 2024
You guys are great! Best HVAC service provided for our home in last 30 years! The technicians are so friendly and knowledgeable and helpful. Thank you Taylors Air!
Nov 05, 2024
I highly recommend these guys. They were very courteous and professional as well as reasonable.
Nov 04, 2024
Always Professional and they do a great job.
Nov 04, 2024
Could not be better, wish I would have found them sooner!
Nov 04, 2024
The service guys were very professional. They informed me of what they did and answered all my questions. Would highly recommend Taylored Air LLC
Nov 04, 2024
Nov 04, 2024
Taylor and his family are local and great to work with. I highly recommend Taylored Air to everybody.
Nov 04, 2024
They were quick to come out and diagnose something that came up on a home inspection. The technician was very knowledgeable and showed my client the issues and came up with a solution. Highly recommend.
Nov 03, 2024
Technicians were very helpful and let me know exactly what was going on with my unit. Gave several different options so I could make a decision based on those.
Nov 01, 2024
Guys showed on time and were very nice and searched for the problem. They found and explained to me the problem gave me a price and fixed it for me.
Oct 31, 2024
Taylored Air provided excellent customer service, made me feel comfortable asking questions, and answered all my questions. I would use and recommend them for service.
Oct 30, 2024
Very professional,Satisfied.
Oct 29, 2024
Amazing service! We had called so many other companies that said they would come the next day and then never showed. Called TayloredAir and they not only came out same day but also fixed our problem as well as serviced our unit!
Oct 29, 2024
Taylored Air is AWESOME! Easy to work with and talk to and very fair pricing. Thanks guys 🙂